STORE POLICY

Because We Care

At Mysterio Fantasy, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for or would like to have one of our PU leather handbags, canvas pictures, beach towels or mouse pads customised please don’t hesitate to contact us today!

SHIPPING AND DELIVERY

What You Need to Know

Delivery is sent via Royal Mail or Parcel Force courier and comes with tracking.
Please allow up to 7-14 working days for your order once sent(excluding weekends). International deliveries may take up to 28 days over the holiday periods.

All items are sent with protective packaging.

Delays can also occur with current postal strikes with the Royal Mail service.

OUR RETURN POLICY

Returns only accepted if the product arrives damaged which will then be replaced as personalised items can't be refunded.

PAYMENT INSTALMENTS

Payment instalments should be available at checkout, alternatively if you'd like to pay with smaller instalments please contact me beforehand as this can be arrange via PayPal. Products can only be produced & shipped once the instalments are paid in full.